Return Policy

Return and Exchange Policy:

- Return and exchange are guaranteed rights for all our customers and include all products displayed on our store.
- Products can be returned or exchanged if they are in their original condition at the time of purchase and sealed in the original packaging.
- Returns are accepted within three (3) days and exchanges within seven (7) days from the date of purchase.
- Please contact us to request a return or exchange.
- Please take a photo of the product and send it along with your city, address, and order number to arrange for exchange if the product is defective or not as agreed upon.
- A full refund will be issued to the customer if the received product is completely different from the product description on our website.
- We are not responsible for any expectations of product use by the customer that were not mentioned on the product page of our website.
- A 30% restocking fee or a minimum of MAD 25 will be deducted if the customer wants to return the product without any defect or issue.